38% shorter OPD waits
Healthcare
OPD, diagnostics, pharmacy and billing queues that never collide — one patient, one visible journey through four departments.
Smart Queue Management. Better Experience.
The Queue, Reimagined.
Smart queuing made flexible—generate tokens online or offline through QR, displays, WhatsApp or digital tickets, and intelligently route customers across services and operators.
- Minimal Hardware required
- Instant setup
- 99.9% SLA uptime
- Served today
- 0
- Avg wait
- 0.0 min
- Active branches
- 0
Smart Queues. Happy People.Waiting shouldn't
Waiting shouldn't
feel like waiting.
A crowded hall, an unclear line, a customer refreshing nothing. Most service delay isn't capacity — it's the absence of orchestration.
Real-time Analytics
Smart Notifications
Multi-Branch Ready
Reduce Wait Time
Optimize flow and serve more customers.
Real-time Insights
Make data-driven decisions instantly.
Smart Alerts
Notify customers and staff in real-time.
Secure & Reliable
Enterprise-grade security. 99.9% uptime.
How it works
One journey,orchestrated end to end.
Follow a single customer from the door to served — the path draws itself as you scroll.
Live queueLive queue.
Live queue.
Smarter flow.
Real-time queue management that keeps every branch, counter and customer in sync.
Served today
157
Average wait time
Avg service time
6 min
Across all services
System running smoothly
Ahmedabad Central Branch · OPD Consultation
Counter 03 · Kavya Trivedi
Now serving
A152
Serving · Counter 03
- A153Up next · Counter 01
- A1542 ahead · Counter 02
- A1553 ahead · Counter 03
- A1564 ahead · Counter 01
LiveMultipleCounters >
Real-timeUpdates >
SmartRouting >
BetterExperience >
Four queuing methods
Configure each branchfor how it actually works.
Branches aren't identical. A two-counter city office and a diagnostics centre need different mechanics — Quesole ships all four.
Method 01 · most used
Try the QR flowQR walk-in queue
One queue, one scan. The customer submits name, contact and a note, and gets a live token page that updates as the line moves.
ScanFill 3 fieldsLive tokenCalled
Command centre
Every branch on one canvas.
Select a node to drill into a branch. In the product this is your company dashboard, updating continuously.
Branch snapshot
Ahmedabad Central
Waiting
14
Avg wait
7.3 min
Desks open
3 / 4
Served today
238
Open the live dashboard
Business intelligence
Peak hours, staff performance,branch comparison.
Charts that answer operational questions: when does the queue break, and which desk keeps it together?
Ticket volume by hour
Apollo Care Center · all branches · simulated dataset
Peak hour
11:00–12:00
38% of the day's tokens
Avg handling time
4m 12s
down 22% since rollout
SLA breaches
3
this week, all resolved
Every chart is filtered by company, branch, desk and service — and exports straight into the weekly operations review.
Alert intelligence
The queue tells youbefore it breaks.
Rules watch wait time, queue length, operator presence and device health — and escalate the moment a threshold slips.
- 101 / 04
Threshold slips
Wait time crosses 15 min at Counter 03.
- 202 / 04
Alert raised
Branch admin is pinged in-app and by email.
- 303 / 04
Action taken
Counter 04 opened, queue re-balanced instantly.
- 404 / 04
Resolved
Wait back to 6m 10s, breach logged for SLA.
Rules you build, not tickets you file
Combine a metric, a threshold and a channel. Enable per company, override per branch.
Notification centre with unread state
Alerts land in-app first with severity colouring, so nothing important gets buried.
SLA reporting built in
Every breach is logged, so the weekly review argues from data instead of memory.
In the wild
Built for roomsfull of real people.
Wherever a counter meets a queue, Quesole gives both sides the same clarity.
2.4× advisor utilisation
Banking
Advisory appointments running alongside walk-in cash counters, without either blocking the other.
Zero paper tokens
Government
Document verification halls with a fair, visible order that nobody has to argue about.
91% first-desk resolution
Telecom & retail
Service desks that route by request type, not by luck — activation, billing and repairs each land where they should.
Pricing
Plans that scalewith your branch count.
Every plan includes the customer token page, live simulation of your operation and unlimited customers.
Starter
One branch, one clean queue.
₹3,900/month
- QR walk-in queue
- 1 branch, 3 desks
- Live customer token page
- Daily operations report
- Email support
Standard
RecommendedMulti-desk service routing across your branches.
₹9,900/month
- Everything in Starter
- Service-based multi-desk routing
- Up to 3 branches, 15 desks
- Alert rules & notification center
- Priority support
Advanced
Display boards, analytics and expanded capacity.
₹17,900/month
- Everything in Standard
- Now Serving display boards
- Branch comparison analytics
- Up to 10 branches, 50 desks
- Dedicated support
Enterprise
Nationwide operations, appointments and command centre.
₹24,900/month
- Everything in Advanced
- Remote appointment booking + OTP
- Unlimited branches & desks
- Custom SLA & escalation matrix
- White-label branding
- Dedicated success manager
Trust
Multi-tenant by architecture,not by convention.
Company and branch scoping is enforced in the data layer, so one tenant can never see another's queue.
99.98% uptime
Display boards and kiosks keep serving through network blips.
Scoped access
Five roles, each seeing exactly their company, branch or desk.
Full audit trail
Every approval, plan change and configuration edit is logged.
Privacy first
Customer contact data is collected for one visit, not forever.
Ready to make waiting smarter?
Spin up a branch, print a QR code and watch your first token move — in under five minutes.