Service Architecture

Queuing Workflows
For Every Flow.

Explore our five pre-engineered queuing service configurations. Select or combine structures to match the specific operational constraints of your branches and operators.

CONFIG 01Basic

Basic QR Walk-In Queue

Onsite + Only QR Code + Single/Multiple Operator

A simplified onsite entry point. Customers scan a single QR code at the door to join the queue. Support for single or multiple desk operators handling a single flow. Ideal for check-ups, pickups, or fast-track collection desks.

No kiosk or ticket printer needed
Live queue tracking on customer phones
Multiple counters can draw from the same QR queue
Instant setup in under 5 minutes
CONFIG 02Multi-Service

Multi-Service QR Routing Flow

Onsite + Only QR Code + Multi-Services + Multi-Operator

Enable customers to choose from multiple services upon scanning. The system dynamically routes tickets to specialized operators at different desks, distributing loads and balancing waiting times automatically.

Smart branch service configuration
Dynamic routing based on service type selected
Operator console to call next based on skill groups
Detailed queue wait stats per service
CONFIG 03Omnichannel

Omnichannel SMS & WhatsApp Queue

Onsite + QR Code / Screen Ticket Generation + Multi-Services + Multi-Operator

Generate queue numbers directly to customer smartphones. Supports onsite code screens that trigger digital tickets via SMS or WhatsApp, keeping visitors updated without requiring them to wait in physical lobbies.

No paper ticket waste
Real-time text updates as queue progresses
Remote lounge waiting enabled
Multi-service capability and automated operator call-ups
CONFIG 04KOT

KOT Integrated Food Court Queue

Onsite + QR / Screen Ticket + Kitchen Order Ticket (KOT) + Multi-Service + Multi-Operator

Perfect for restaurants, quick service cafes, and food courts. Scan QR codes or kiosks to trigger order tokens with Kitchen Order Tickets (KOT) printed or dispatched to preparation stations automatically.

Simultaneous queue token & food KOT print
Order status notification (Preparing / Ready)
Multi-station routing (Kitchen, Coffee, Dessert)
Operator dispatch console for counter collections
CONFIG 05Enterprise

Enterprise Multi-Branch Booking

Online + Multi-Locations + Multi-Services + Multi-Operators

The complete digital appointment suite. Customers book slots remotely across multiple branches. Configure location schedules, service options, and operator desks from a central admin portal.

Dedicated portal URL per company
Calendar appointment slot allocation with OTP validation
Centralized multi-branch control dashboard
Automated SMS/Email confirmations and reminders
Operational Visualizer

Hardware-Light Branch Orchestration

See QUESOLS services deployed in multiple sectors. Adaptable interfaces render natively across smartphones, tablets, TVs, and printing kiosk nodes.

Healthcare Clinics

Healthcare Clinics

Patient self-checkins via QR

Finance & Banks

Finance & Banks

Multi-service operator desks

Municipal Offices

Municipal Offices

Centralized town hall routing

Food Courts & Cafes

Food Courts & Cafes

Order token & kitchen KOT prints

Ready to configure your branch queue?

Setup QR codes, select operating desks, and coordinate your first live customer ticket in under five minutes.